a cybersecurity firm, systems integrator and managed service provider comprised of a finely-tuned and experienced technical team. We maintain a level of excellence by working collaboratively to innovate and deliver comprehensive and dependable IT services to our valued partners.
We are very unique in what we do, but the Artilus team have been able to capably support our specific needs. I work with a wonderful Artilus team, especially Rich and Jon, who are always phenomenal in how they provide support to me so as to maintain the HITRUST validation. Steve and his team are the guys you want in your corner. They get done what needs to get done, and do it in a way that is mindful and respectful of the right thing at all times.
We continue to be very happy with the services they provide. It’s like having a built in IT department without the cost of a built in IT department. I have always found them to be very pleasant to work with, as well as, responsive, professional, and knowledgeable.
In the fast-paced sales industry, there is high demand for uptime and productivity that is directly dependent on our technical infrastructure. If our systems aren’t running, the company is not making money, so there is no leeway for outages and downtime. Artilus understands that, and because of the consistency of service they deliver, any required escalation and remediation take place quickly and effectively.
Steve always goes above and beyond what is expected of him. He is incredibly proactive, responsive and helpful and that doesn’t stop with him. It is apparent that those attributes are woven into the culture of the company and speaking honestly, it has been wonderful working with Artilus.
Artilus implemented a crucial disaster avoidance back up system for us. While I’m hopeful that the quality of work they do will result in us never needing to utilize that system, I also have peace of mind that in the unlikely event of a situation, my business would be able to continue without downtime and we would remain capable of maintaining the privacy of our patients.
It never feels like it’s a sales pitch with Artilus. Instead, it’s always a discussion, a recommendation, support, and a willingness to look at the whole picture and do what’s best for their partners.
The Artilus team cares about the work they do and the people they do it for. They always look for ways to spend money wisely and do what needs to be done in a manner that is less expensive, but not cheap. Their focus is working efficiently and properly, and they do.
I feel completely comfortable reaching out to them for anything. We have an open line of communication always and they are incredibly responsive. Based upon the experience and relationship I've had with Steve and the LICN team thus far, I feel completely confident in LICN’s ability to keep my building safe.
Steve and the Artilus team are experienced and dependable and they leave very little wiggle room for mistakes to be made.
I have always been impressed by the Artilus team approach. It is truly unlike anything I’ve experienced from another vendor. You can ALWAYS trust that they will do the right thing for their partners. The work they do is never about making money, and always about how they can help the district accomplish its goals.
Steve and his team make sure that you understand that in moments of vulnerability, you are not alone. We are no longer partner and vendor, but rather, one team working together for the success of the district.
Without the dedication and support of the Artilus team, our school district would not have been able to accomplish any of what we were so proud to accomplish during the critical time we faced during COVID-19. The technical advancements the Artilus team engineered in the district prior to 2020 paved the way for the district’s remote learning operations to move forward rapidly, resulting in students experiencing continuous learning and connecting with classmates.
The Artilus team worked seamlessly with our district players to ensure that our needs would be met. We were so incredibly fortunate to work with such a dedicated and professional Information Technology team in the district.
I have always been impressed by the Artilus team’s ability to look at our district’s needs holistically. They are incredibly conscientious of district spending and how best to utilize funds in a way that is fiscally responsible.